Shipping policy

Order Processing & Roasting Schedule

Freshness First: To ensure you receive the freshest possible coffee, we typically roast a new batch every Monday and Tuesday.

Processing Time: Orders are usually processed and prepared for shipment within 1-2 business days after roasting, depending on when your order is placed relative to our roasting schedule.

Delivery

We deliver our coffee to the following countries:

🇳🇱 Netherlands

🇫🇷 France

🇦🇹 Austria

🇮🇹 Italy

🇱🇺 Luxembourg

🇵🇹 Portugal

🇪🇸 Spain

Shipping Days

We ship orders on Monday through Saturday excluding public holidays in the Netherlands.

Orders placed late on Friday or over the weekend will typically be processed and shipped the following week.

Delivery Times & Costs

We ship all our orders from Amsterdam, the Netherlands.

Within the Netherlands:

Delivery typically takes 1 business day after your order has been shipped.

Shipping costs will be calculated at checkout based on the weight of your order and your location.

Within the European Union (Outside the Netherlands):

Delivery typically takes 2-4 business days after your order has been shipped, depending on the destination country and local postal services.

Shipping costs will be calculated at checkout based on the weight of your order and the destination country.

Important Notes

Shipping Address: Please ensure your shipping address is complete and correct to avoid delays.

Tracking: You will receive a shipping confirmation email with tracking information (if applicable) once your order is dispatched.

Delays: While we strive to meet these timelines, please note that delivery times are estimates and can be affected by factors beyond our control (e.g., customs clearance, postal service delays, peak seasons).